Privacy Policy

AdventurePro Party Rentals LLC ("AdventurePro Party Rentals," "AdventurePro," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, services, and event rental offerings.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal information.

About Us

AdventurePro Party Rentals LLC is a locally owned and operated event rental company serving Knoxville, Tennessee, and surrounding communities with bounce house rentals, water slide rentals, obstacle course rentals, interactive inflatables, tent rentals, table rentals, chair rentals, generator rentals, and event equipment for parties, schools, churches, businesses, and community events.

Website: AdventureProRentals.com
Email: [email protected]
Phone: (865) 420-9545
Address: 3424 Boulder Point Lane, Powell, TN 37849

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Billing information

• Event address

• Delivery address

• Reservation details

• Event date and time

• Communication preferences

• Information submitted through contact forms, quote requests, or booking forms

We may also collect certain technical information automatically when you visit our website, including:

• IP address

• Browser type

• Device information

• Website usage data

• Referring websites

• Pages visited

• Date and time of visits

How We Use Your Information

We may use your information to:

• Process reservations and rental requests

• Schedule deliveries, setups, and pickups

• Communicate regarding bookings and event details

• Provide customer support

• Respond to inquiries

• Improve our website and services

• Send service-related notifications

• Verify customer information

• Maintain business records

• Comply with legal obligations

We may also use information to improve customer experiences and develop new services.

SMS and Text Messaging

If you provide your phone number, you may receive text messages related to:

• Reservation confirmations

• Booking updates

• Delivery notifications

• Pickup reminders

• Customer service communications

• Event-related information

Message frequency may vary.

Message and data rates may apply based on your mobile carrier plan.

You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Your consent to receive text messages is not a condition of purchasing any products or services.

Email Communications

We may use your email address to:

• Confirm reservations

• Provide rental information

• Respond to inquiries

• Send customer service communications

• Provide important updates regarding your event

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those communications.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve website functionality and user experience.

These technologies may help us:

• Understand website traffic

• Analyze visitor behavior

• Improve website performance

• Enhance customer experiences

• Measure marketing effectiveness

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted service providers that assist us with:

• Website hosting

• Payment processing

• Communication services

• Customer support systems

• Analytics services

• Business operations

These providers are authorized to use personal information only as necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or to protect our rights, customers, employees, or property.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that information has been collected from a child under 13, we will take appropriate steps to remove that information.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any websites they visit.

Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to:

• Request access to your information

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent where applicable

• Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

Retention of Information

We retain personal information for as long as reasonably necessary to:

• Provide services

• Maintain business records

• Resolve disputes

• Enforce agreements

• Comply with legal obligations

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with a revised effective date.

Your continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

AdventurePro Party Rentals LLC
3424 Boulder Point Lane
Powell, TN 37849

Phone: (865) 420-9545
Email: [email protected]
Website: AdventureProRentals.com

Thank you for trusting AdventurePro Party Rentals.

Bringing The Adventure To Your Party.